self storage FAQ

Appletree Storage: Self Storage FAQ

Baton Rouge, LA · Gonzales, LA · St. Amant, LA

What self storage FAQ do our experts get asked most often? Appletree Storage provides a number of resources for new and experienced tenants to make the storage rental process simple. We are experienced in all things self storage, and we are happy to assist you in finding the perfect storage unit in the Baton Rouge, LA, area. Appletree Storage professionals answer all your questions below!

Exterior of Appletree Storage in Baton Rouge LA on Perkins Road

Do I need rental protection when renting with Appletree Storage?

Yes, we do require that you either provide proof of your own protection plan  or purchase one of our plans at the time of your rental checkout. Appletree Storage offers multiple protection plans—ask our experts which would be the best for you.

Can I rent my storage unit short-term?

Appletree Storage offers month-by-month leasing, so you can adjust your storage rental as your needs change. Our storage units are convenient for seasonal, short-term, and long-term storage.

How do I pay my bill online?

At the top of our website, you will see a button that says “Pay Bill.” From there, login with your email and password and click on the storage unit in your account to handle its bill. You can also prepay for your upcoming month’s bill.

What discounts do you offer?

Customers ages 65+ can receive our Senior Discount of 5% off monthly. Active duty military members can receive 10% off monthly—thank you for your service! Additionally, when you refer a friend, you and your friend both receive $50 off your next storage rental. Read more on our storage discount page today.

Where can I buy a lock for my storage unit?

If you visit any of our storage offices, you can browse our selection of packing supplies, including locks, boxes, and bubble wrap. Stock up with us as you are preparing your items for storage.

How do I reach someone from Appletree Storage after hours?

Call the office number of the specific Appletree Storage facility close to you and press “1” to speak with a live representative.

Do you offer movers?

No, we do not offer movers. You can check the Neighborhood Friends at the bottom of each storage facility’s rental page to find trusted local businesses nearby who can support your move and fit your budget.

Do you offer truck rentals?

Both of our storage office locations (Baton Rouge and Gonzales) offer truck rentals through U-Haul.

Do you have storage auctions?

Yes, auctions of storage units occur after fulfilling the state lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it. Appletree Storage’s storage auctions are held on

Can I live or sleep in a storage unit?

No. It is extremely unsafe, as well as illegal, to live in a storage unit. We do not allow you to create a residence for yourself or for an animal in our facility.

What storage unit size do I need?

Appletree Storage has an online storage calculator that can help you determine the appropriate amount of storage space to rent for the items you are looking to store. Click through the checklist, and it will help you narrow down your storage search. You can also call or stop by the storage office closest to you to get a recommendation from one of our storage professionals.

When I rent online, can I access my storage unit right away?

Yes, you can access your storage unit as soon as you complete your rental online or over the phone. After the transaction is complete, you will receive information about entering the facility and accessing your rental. Our contactless storage rentals give you the flexibility to browse, select, and rent your storage unit from anywhere. Self storage has never been easier!

Can I access my storage unit at any time?

Our gate hours are from 6 AM – 10 PM.

Did We Answer Your Self Storage FAQ?

There are a lot of details to factor in when renting self storage, so if we still have not answered your question, please contact the Appletree Storage office closest to you by phone or email for assistance.

Appletree Storage in Baton Rouge & Gonzales, LA

Now that you hold a wealth of knowledge about Appletree Storage and our self storage FAQ, are you ready to find the storage unit near you that will help you get organized? Appletree Storage is Baton Rouge’s and Gonzales’ choice for affordable and reliable self storage. Our storage professionals can help you through the entire rental process. Just stop by the office closest to you, or reach out over email or phone for contactless service. You can rent with us short-term with our month-by-month leases, or make Appletree Storage your long-term storage solution.

Appletree Storage’s location in Gonzales, LA, as well as its annex storage facility in St. Amant, offers wide selections of outdoor and temperature-controlled storage units for you to choose from. The indoor storage units provide an extra layer of protection for items that might be sensitive to changing temperatures or extreme Louisiana weather. The outdoor storage makes visiting your storage unit and unloading easy with its roll-up doors that you can pull your vehicle right up to in order to unload. Speaking of vehicles, Appletree Storage also offers this area an array of vehicle storage options. Find outdoor parking large enough for your car, boat, trailer, or RV at either of our Gonzales locations!

In Baton Rouge, our Appletree Storage facility on Perkins Road is near the Mall of Louisiana. We are a convenient storage option for South Baton Rouge businesses and neighborhoods, and we are 15 minutes from Louisiana State University. With all indoor, temperature-controlled storage units, you can rest easy knowing all your belongings are protected under our care.

Think Appletree Storage is the right storage facility for you? Get started with us by renting your self storage unit online today! 

Baton Rouge, LA · Gonzales, LA · St. Amant, LA